Terms of Use

Last Updated: May 14, 2026

These Terms of Use apply to www.CheckMySeptic.com and related online content operated by Onsite Wastewater Inspections LLC (“Company,” “we,” “us,” or “our”).

By accessing or using this website, submitting a form, scheduling services, requesting information, making payment, or communicating with us through the website, you agree to these Terms of Use, our Legal Notice, Privacy Policy, Cookie Policy, and any applicable estimate, proposal, invoice, appointment confirmation, inspection agreement, service terms, or written Terms and Conditions issued by the Company.

If you do not agree, do not use the website.

Website Use

You may use this website for lawful informational and service-related purposes only. You may not use this website to:

  • submit false, misleading, incomplete, or unauthorized information;

  • impersonate another person;

  • request services for a property without proper authority;

  • interfere with website operation;

  • attempt unauthorized access;

  • transmit harmful code;

  • scrape, copy, or misuse website content;

  • harass, threaten, or abuse the Company or its personnel;

  • violate environmental, wastewater, public health, privacy, safety, consumer protection, or other laws;

  • request that the Company violate any law, regulation, permit, professional obligation, or regulatory requirement.

No Professional Advice From Website Content

Website content is provided for general informational purposes only. It is not legal advice, engineering advice, environmental consulting advice, real estate advice, financial advice, or a substitute for a property-specific inspection, official report, licensed professional evaluation, Board of Health determination, or MassDEP requirement.

You should not rely on website content as the sole basis for making property, legal, financial, transaction, repair, design, maintenance, or regulatory decisions.

Service Requests and Scheduling

Submitting a website form, requesting an appointment, or contacting the Company does not guarantee appointment availability, service acceptance, inspection outcome, report completion by a particular deadline, regulatory approval, or transaction result.

Appointments may be subject to availability, payment terms, weather, site conditions, access, safety, information provided, third-party coordination, municipal requirements, pumping coordination, and other conditions.

The Company may decline, cancel, delay, or reschedule service requests where appropriate, including due to unsafe conditions, lack of access, incomplete information, unpaid balances, unreasonable requests, regulatory issues, weather, third-party delays, equipment issues, or other operational constraints.

Client Authority

By requesting service through the website, you represent that you have authority to request the service, authorize access to the property, provide information, approve payment, and communicate with the Company regarding the property and requested service.

You agree to provide accurate, complete, and timely information.

Payments

Fees, deposits, cancellation charges, rescheduling charges, reinspection charges, rush fees, additional service charges, third-party fees, and payment terms may be stated in the booking platform, estimate, invoice, appointment confirmation, written agreement, or applicable Terms and Conditions.

Online payments may be processed by third-party payment providers. We are not responsible for third-party payment processor errors, downtime, policies, fees, chargebacks, delays, or security practices.

Third-Party Links and Platforms

This website may link to or integrate with third-party websites, platforms, scheduling systems, payment processors, social media platforms, advertising platforms, maps, videos, government resources, or informational materials.

Third-party websites and platforms are not controlled by the Company. We are not responsible for third-party content, terms, privacy practices, security practices, availability, accuracy, policies, services, or damages.

Intellectual Property

Website content, including text, layout, graphics, photographs, service descriptions, checklists, guides, blog content, logos, branding, and other materials, is owned by or licensed to the Company unless otherwise stated.

You may view website content for personal, informational, and service-related purposes. You may not copy, reproduce, republish, modify, distribute, scrape, sell, create derivative works from, or commercially exploit website content without the Company’s prior written permission.

Website Availability

We do not guarantee that the website will be uninterrupted, error-free, secure, current, or free from harmful components. Website content may be updated, revised, removed, or changed without notice.

Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from website use, reliance on website information, website errors, scheduling delays, communication delays, electronic errors, third-party platforms, advertising tools, analytics tools, payment processors, transaction impacts, closing delays, lender delays, rate-lock issues, buyer/seller disputes, loss of sale, loss of value, loss of use, repair costs, regulatory decisions, or future septic system performance.

To the fullest extent permitted by law, the Company’s total liability for any claim arising out of or related to website use shall not exceed one hundred dollars ($100), unless a different limitation applies under a signed written agreement or applicable service terms.

Nothing in this section limits liability in a manner prohibited by applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Onsite Wastewater Inspections LLC, its owners, members, managers, employees, contractors, agents, and representatives from and against claims, damages, losses, liabilities, fines, penalties, costs, attorney’s fees, and expenses arising out of or related to your website use, inaccurate or incomplete information, lack of authority to request services, unauthorized access claims, site hazards, third-party disputes, tenant issues, undisclosed wells or utilities, undisclosed system components, misuse of reports or website information, breach of these Terms of Use, or violation of law.

This indemnification does not apply to the extent a claim is caused by the Company’s gross negligence or willful misconduct.

Governing Law

These Terms of Use are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law rules. Any dispute arising out of or related to this website, website content, online communications, or these Terms of Use shall be handled in Massachusetts unless otherwise required by law.

Changes to These Terms

We may update these Terms of Use from time to time. The updated version will be posted on this website with a revised “Last Updated” date. Continued use of the website after updates are posted constitutes acceptance of the updated terms.

Contact

Questions about these Terms of Use may be directed to:

Onsite Wastewater Inspections LLC
Bridgewater, MA 02324
Phone: (781) 630-7322
Email: Inspections@CheckMySeptic.com